Service delivery of KTPL is as follows:
Authorized KTPL Sales representative will explain and finalize tariff plan based on your need.
Post placing the order you will receive a call from KTPL for verifying personal details: name, address, registered mobile number, email ID and tariff plan.
The authorized KTPL representative will visit subscriber’s premises. You are required to pay “Installation Amount + 1st Plan Rental Amount” to the authorized KTPL installation representative post successful installation.
Service installation will be done depending on our pending queue of waiting customers. In case of cheque payment, service activation shall be done once it’s cleared.
Post successful installation, KTPL representative will provide the Customer Application Form (CAF), which needs to be filled with complete and correct information. The following documents need to be submitted along with the CAF:
Valid Proof of Identity
Valid Address Proof
1 Passport Photo
1 Government ID card
If you are a foreign national, following documents are required:
Copy of Visa Letter
Copy of Passport
Two local references: Name, Address, Mobile Number & email ID.
You will receive the User ID on your registered e-mail & mobile number.
After completion of installation, KTPL representative will assist you in generating your KTPL broadband password through the service login page. Do not share your username and password with anyone.